Reviews
October 22, 2020
"I really can't say enough good things about my experience here. The alignment took about an hour and, upon my return as I walked down the street, I could tell a noticeable difference in how my trucks front end was sitting. Not only does my truck look right and ride like a dream, the friendliness of Ruth and the rest of the staff here seriously goes unmatched. Its no wonder they have been and will continue to be in business as long as they have been! Come to find out, my camber, toe and caster were all off by a degree or more (caster on one side was off by nearly 2 degrees)."
October 14, 2020
"I really can't say enough good things about my experience here.
Here's the skinny: I bought a truck, lifted said truck, took it to Car X and purchased a lifetime alignment and explained to them that I was getting an alignment because it was no longer a stock suspension. They said "no problem!"...After getting an alignment, I thought the camber looked way off, but was assured it was near perfect. I took it back 6 months later to get it checked because I had new tires put on and the fresh tread made me question it even more. Again, got the all clear. Fast forward nearly a year (and only 8,000 miles) and I am noticing an extreme amount of wear to the outside of my tires, which only solidified my fear that the front end had way too much positive camber. After calling Car X, it was explained to me that they, "Just put in the vehicle make and model and get it as close to factory specs as possible..." I explained that I brought my vehicle in for an alignment specifically because it had been modified and was no longer factory. I was told, "Sorry, the only other thing we can do is align it to whatever numbers you give us." Not knowing what those numbers needed to be I went searching...
Then I found Merrill Axle. Not only was I impressed with how they listened to my concerns over the phone, I got a emphatic, "Yea, you can't align a vehicle to factory specs when it no longer has a factory suspension". I thought, "Finally!!! Someone who knows what they are talking about!". I made an appointment for the next week. The alignment took about an hour and, upon my return as I walked down the street, I could tell a noticeable difference in how my trucks front end was sitting. Not only does my truck look right and ride like a dream, the friendliness of Ruth and the rest of the staff here seriously goes unmatched. Its no wonder they have been and will continue to be in business as long as they have been! Come to find out, my camber, toe and caster were all off by a degree or more (caster on one side was off by nearly 2 degrees).
I would recommend this shop to anyone and everyone who is needing suspension, axle or alignment work done, especially after an addition of a lift kit or new suspension. I was in and out in right around and hour for just over $100 after tax with the peace of mind knowing my truck was done right the first time (at this shop anyway)."
September 17, 2020
"Great service and great work! Thanks to Ruth and the fellas."
September 17, 2020
"This place is the real deal. Good people who treat their customers right. Family operation that's been there since 1932."
September 1, 2020
"This place is the real deal. Good people who treat their customers right. Family operation that's been there since 1932."